Ticky Helpdesk v1.7.0 - Support Ticketing System & Knowledge base Free Download
Ticky is a self-hosted Help Desk Software with a very clean and simple user interface that will help you to manage your customers’ support tickets .
Ticky Helpdesk v1.7.0 - Support Ticketing System & Knowledge base Free Download udemy course free download:
Ticky Helpdesk is exclusively sold on Envato
Version : 1.7.0
Ticky is a self-hosted Help Desk Software with a very clean and simple user interface that will help you to manage your customers’ support tickets and your online knowledge base in an efficient way.
Features
- Tickets Management
- Knowledge Base Management
- Customers and Employees Management
- Categories Management
- Knowledge base rating
- Knowledge base friendly URLs
- Knowledge base search
- Social Login, users can signin with Envato, facebook and google.
- Multilingual you can add / translate the app to your own language just from the Dashboard
- Receive Email notifications on each new Ticket or Ticket reply
- Auto close ticket, Resolved tickets can be closed after X days automatically
- Auto assign Tickets to available agents
- Manage Saved replies to quickly answer common tickets
- Search for Customers, Articles, Tickets and categories for admins
- Professional Design
- Rich Text Editor with upload image support
- Easy Installation and update
- High Performance
- And much more…
Requirements
- PHP version >= 7.4.0
- OPENSSL enabled
- mysqlnd enabled
- PDO enabled
- mbstring enabled
- enizer enabled
- xml enabled
- ctype enabled
- fileinfo enabled
- json enabled
- zip enabled
- bcmath enabled
- GD_library enabled
- iconv enabled
- exif enabled
Documentation and Support
You can find online the documentation and get support on the following link
